Postions: Full-time/Part-time Aesthetician, Freelance Makeup Artists
Pay: Competitive
Address: Lynnwood, Bellingham, Bellevue, Downtown Seattle
Contact Name: Emily Craft
Phone: 2066983030
Start Date: 01/10/2019
Details: Essential Duties and Responsibilities -Customer Service· The customer is the Company’s number one focus, and all employee actions are to reflect this priority. · Greet ‘drop in’ customers within 10 seconds or less. · Traffic Stop customers when not with an existing customer. · Follow the 8 Step Magic Formula, including The Hand Off. · Demonstrate and sell Benefit products. · Maintain a high energy level on the floor at all times. · Build and maintain good customer relationships. · Keep accurate and complete records, including but not limited to customer Celebrity File. · Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer. · Effectively communicate with customers, co-workers, all Benefit related personnel and appropriate Retail partners. · Ensure customer understands and signs service release form. · Perform only Benefit approved and trained services offered on service menu to Benefit quality standards to ensure customer satisfaction. · Book appointments for return services, makeup lessons and events. · Recommend additional services to determine and meet customer needs. · Use the appointment book procedure correctly to service the maximum number of customers at any given time. -Results· Achieve daily/ weekly/ monthly individual service and product goals. · Maintain target service and product sales per hour. · Sell and recommend products with each and every service, and hand over customers to Beauty Artists at the close of each service to maximize each sales opportunity. -Teamwork· Promote a professional, respectful, fun and gossip free environment for customers and employees. · Work closely with other Beauty Artists and Aestheticians to ensure excellent customer service and goal achievement. · Be on time and ready to work all shifts. · Act professionally, ethically and with integrity, using good judgment at all times. · Help maintain clean and safe sales and stock areas, communicate maintenance issues to LSA, RBM and/or RAM. · Communicate inventory needs and concerns to LSA, RBM and/or RAM. · Properly and accurately register all sales using the Service Receipt and all sales reporting forms. · Communicate training needs that will result in raised sales to LSA, RBM and/or RAM. · Ensure compliance with all Company and Retailer policies and procedures. -RequirementsAble to perform the following physical duties including, but not limited to: · Continuous standing/ walking for a minimum of 8 hours. · Unpack and lift boxes up to 40 lbs. · Continuous bending of neck, arms, torso and legs for a minimum of 8 hours. · Stock and fill shelves, drawers, and stations. · Clean all Brow Bar areas and elements. Aesthetician/ Cosmetologist job description · Work in a fragrance filled environment. · Physical contact with clients/ customers. · Maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules and regulations. · Consistent and reliable attendance. · Accurate use of timekeeping system. · Perform all other duties as assigned. Qualifications · For Aestheticians: Maintain and display a valid state issued aesthetician or waxing license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement. · For Cosmetologists: Maintain and display a valid state issued cosmetology license. The employee is responsible for any fees, additional training and/or renewals needed as a requirement. · Proven strong retail sales and/or service history. · Flexibility regarding work hours; ability to work nights, weekends, and some holidays. · Flexibility regarding work location; ability to work in other Brow Bars if required. · Initiate and manage change in a positive manner. · Comfortable and competent at services and make-up application. · Strong communication skills. · Adept at problem solving. · Flexible and adaptable to customer needs.