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Guest Coordinator

Position: Guest Coordinator

Reports To: Guest Service Manager or Campus Director

Objective: Provide future professionals with guests to closely simulate salon environment so future professionals can graduate, become successfully employed in the Cosmetology/Esthetician/Nail Tech Industry, and enhance the industry image and reputation.

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General Responsibilities:

  • Greets each guest and future professional with warm sincerity, embraces them with class and energy, and leaves them with a positive lasting impression.
  • Be friendly, polite, courteous, and helpful to all callers, guests, future professionals and staff.
  • Conveys image and taste level appropriate for position and the beauty industry.
  • Answer incoming calls in a timely manner, preferable by the 3rd ring at maximum and be courteous to all callers.
  • Oversee/maintain lobby areas to ensure Evergreen standards are followed.
  • Accurately process all transactions to ensure cashiering procedures are followed.
  • Basic knowledge of available retail products in order to educate guests.
  • General knowledge of Loss Prevention policies and procedures.
  • Effectively set appointments.
  • Able to multi-task and effectively problem solve in a fast-paced environment.
  • Maintain and manage client information.
  • Capable of opening and/or closing as assigned.

What our Employees Say

  • It’s been nearly 12 years since I have been here. The support and encouragement for growth is something I could never find anywhere else!

    - Lauren G.Campus Director read full testimonial
  • I started out at Evergreen as a student in 2009 and then later joined the Evergreen team. Having been a licensed Esthetician, Cosmetologist and Spa Manager, I wanted to find a place that shared my same values.

    - Maria T.Talent Manager read full testimonial
  • I think the biggest thing that makes Evergreen stand out amongst the other places I have worked, is how much they challenge you to grow and change. Evergreen really does care.

    - Jenna T.Financial Counselor read full testimonial

BENEFITS

We choose to care for our employees on multiple dimensions instead of narrowly focusing on one (e.g. wages). We use a variety of short- and long-term incentives and benefits to attract & retain the right people. Click below on the icons to see our comprehensive benefit packages.

Associations, Awards,
and Partners in Beauty

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